What We Collect and Why
When you open an account with us, we collect your name, contact details, and the payment method you use — whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. We use this to verify your identity, process deposits and withdrawals, and keep
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your account accessible across your phone and browser. We also log device and session data to detect unusual access patterns and protect your wallet. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited to
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what those rails require to complete a transaction. Retention periods depend on applicable law and our operational obligations — we keep records for as long as required, then delete or anonymise them. Access to your data is restricted to staff with a direct operational need. Where
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local law in Pakistan or your eligible region requires specific handling, we follow those requirements. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.